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See Housing Technology's article about Alix

Meet Awaab’s Law requirements, quickly identify emergencies and get compliance documentation sorted.

AI tools that respond immediately to damp and mould issues, document steps taken, and communicate clearly with customers.

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Features

AI That Drives Compliance and Customer Satisfaction

Harness super-powerful technologies to delight customers, drive efficiencies and document compliance with Awaab’s Law.

Features

AI That Drives Compliance and Customer Satisfaction

Harness super-powerful technologies to delight customers, drive efficiencies and document compliance with Awaab’s Law.

Intuitive Whatsapp Chat

Empower residents to self-report detailed information about damp and mould issues. Leverage Alix’s accessibility features, such as simple language, voice notes and translation, to meet residents where they are and help them feel heard.

Comprehensive analysis

Improved Efficiency

Enhanced Agility

User-Friendly Interface

Cross-Team Collaboration

Better Team Peformance

Technology that seamlessly fits into current processes to enhance outcomes. Easily capture photos and videos, property ventilation and heat information, resident vulnerabilities and health impacts to help identify emergencies and triage responses.

Learning systems

Real-Time Updates

Centralised Control

User-friendly interface

Cross-Team Collaboration

Mitigate Litigation Risk

Better evidence steps taken by simplifying communication and coordination between the housing provider, residents and third party contractors. Automate and centralise record keeping and data to support better reporting and transparency.

AI-powered chat

User-friendly interface

Centralised platform

Real-time insight

Better engagement

More Features

Powerful Customer Communications

We’ve reimagined customer communications to help you build valuable relationships by leveraging AI.

More Features

Powerful Customer Communications

We’ve reimagined customer communications to help you build valuable relationships by leveraging AI.

Fantastic Resources

Enable your teams and customers with up to date information from a range of public sources. Supercharge engagement by making sure that you always have the latest insight at your fingertips.

Automate time-consuming research tasks

Support users through tailored information

Regular community or staff newsletters

Tools for field staff to help customers

Helpful Content

Transform your existing documents into bite-sized content, videos and newsletters. Personalise user journeys to customers' needs and interest. Save time managing queries through better digital experiences.

New formats help customers self-serve

Unique customer communications journeys

Personalisation at scale for all your users

Supercharge productivity with new tools

Dynamic AI Chat

Offer users content-rich chat that identifies the user's need and provides salient answers. Avoid repetitive queries by offering digital customer service that gets it right first time.

Intuitive and dynamic customer interface

Triage customers through interactive chat

Innovative training that reinforces learning

Empower staff to focus on high value tasks