Alix works closely with organisations to co-design digital tooling that addresses complex customer support needs. This work has focused on how leading technologies, such as Large Language Models (LLMs) and other AI tools can be implemented to support and engage users digitally.

New approaches transform customer experiences and address the operational costs pressures facing many organisations. Every company today wants to stay ahead of competitors and offer innovative digital tools to customers and staff to save time. Alix knows how to do this effectively, working with your staff to produce desired business outcomes.